Notes on International Shipping from & to Japan

JAPAN Post | International Mail

• International Mail labels must be done with Electronic Advance Data (EAD)

• JAPAN Post does not accept postal items addressed to the United States with a handwritten label.

• use the "International Mail My Page Service" to send EMS, international parcels and small packets, etc.

International Mail My Page Service

• Login - International Mail My Page Service

• Online Shipping Tool - JAPAN Post

• Phone Support:

  • Japanese: 0120-5931-55

  • English ： 0570-046-111

    • English was faster

  • Service Hours

    • Weekdays: 8:00～21:00

    • Saturdays, Sundays, and holidays: 9:00～21:00

• Upload contacts in bulk using JPpostUpload.csv

• As of March 29, 2021, JAPAN POST is only sending Small Packets to USA.

  • Although the default option for International Mail My Page Service is the International ePacket, this is not available!

• The type of Shipping: Small Packets & AIR

Tips for Using JAPAN POST

• Upload contacts in bulk using the add Address book feature.

  • Use JPPOST_Upload.csv as a template

  • Make sure all text is inside quotes (") and no space between the quotes & comma (",")

  • First line should contain the header:

    "User ID","Name","CompanyName","Department","Postal code","Address 1","Address 2","Address 3","STATES, etc.","COUNTRY","Tel","Fax","E-mail address"

  • Last light should be empty.

• Register the items to be shipped ahead of creating the label using Contents List tool.

	Home	Address book	Data Import for Address book

Demo

Pages went over by the demo videos:

1. Home

2. Create Label

3. Register Sender's Address (Yours)

4. Register Recipient's Address (Their)

5. Select Shipping Option (Small Packets & AIR)

6. Register Content

7. Package Details

8. Confirmation

9. Save & Print Label

Global_Shipping_Demo.gif